* IVY
* aivicasarte@gmail.com
PAYMENTS
Payment is to be made via Internet banking or ATM Fund Transfer to our POSB SAVINGS ACCOUNT
Kindly contact us via email at aivicasarte@gmail.com when the payment is made so we can verify our records and send the item(s) to you as soon as possible.
Please include the following information in your payment email to us:
1. Name
2. Mailing Address
3. Transaction Reference No., Date, and Time
4. Preferred Delivery Mode
TERMS AND CONDITIONS
Our stocks are exclusive and are usually limited to one piece per item. Therefore, sales will be on a first come first served basis upon confirmation of your order(s).
Please quote the product code of your choice in your email to us. Kindly input “Buy (Product Code)” as the subject of the email.
For more than one orders: Kindly input “Buy (Product Code1)/( Product Code2)” as the subject of the email.
Please also specific your preferred Delivery Mode.
DELIVERY
Delivery will only be made upon receipt of full payment and is restricted to mailing within Singapore only.
Please transfer postage fees along with the amount due for the item(s).
NORMAL POSTAGE
Handling and posting material fees: $0.50 per customer
Earrings/HP Deco:
1 – 3 pcs = $0.50
4 – 6 pcs = $1.00
Necklaces/Bracelet:
1 – 2 pcs = $1.00
3 pcs and above = $2.00
We will not be liable for any loss for normal postage. Therefore, we recommend customers to opt for registered mail or meet up*.
REGISTERED MAIL
Please transfer an additional of $2.20 for registered mail.
Kindly provide your name, mailing address, and contact number to facilitate delivery.
MEET UP*
Available at Ang Mo Kio Central and Hougang, unless otherwise stated. Venue and time will be confirmed via email upon confirmation of your order.
* Only for total purchase of $10 and above
EXCHANGE POLICY
Goods sold are non-refundable unless there is any discrepancy in our products. We will be glad to do a one to one exchange with our available stocks of the same price or higher. Top up is needed if necessary.
We will not be doing any refunds for items below S$5.
Customers are responsible for the cost of mailing the items back to us.
Notice of exchange of item must be made within 3 days of purchased according to the printed invoice.
All return items must be un-use and in the original condition.
